Privacy Policy

Who are we?
Our website address is: www.hamacsuites.com

Use of personal data collected
Comments
When you leave a comment on our website, the data entered in the comment form, but also your IP address and your browser’s user agent are collected to help us detect unwanted comments.

An anonymized string created from your email address (also called a hash) may be sent to the Gravatar service to verify your use of the service. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After your comment is validated, your profile picture will be publicly visible next to your comment.

Media
If you are a registered user and you upload images to the website, we advise you to avoid uploading images containing EXIF data of GPS coordinates. Visitors to your website can download and extract location data from these images.

Contact Forms
Cookies
If you leave a comment on our site, you will be asked to save your name, email address and website in cookies. This is only for your convenience so that you do not have to enter this information if you leave another comment later. These cookies expire after one year.

If you go to the login page, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal information and will be deleted automatically when you close your browser.

When you log in, we will set a number of cookies to store your login information and screen preferences. A login cookie lasts for two days and a screen preference cookie lasts for one year. If you check “Remember Me”, your login cookie will be retained for two weeks. If you log out of your account, the login cookie will be deleted.

By editing or publishing a post, an additional cookie will be stored in your browser. This cookie does not include any personal data. It simply indicates the ID of the publication you just edited. It expires after one day.

Embedded content from other sites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor were on that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, and track your interactions with these embedded contents if you have an account with their website.

Statistics and audience measurement

Use and transmission of your personal data
How long we store your data
If you leave a comment, the comment and its metadata are stored indefinitely. This allows us to automatically recognize and approve subsequent comments instead of leaving them in the moderation queue.

For users who register on our site (if possible), we also store the personal data indicated in their profile. All users can view, edit or delete their personal information at any time (except for their username). The site managers can also see and modify this information.

The rights you have over your data
If you have an account or have left comments on the site, you can request to receive a file containing all the personal data we have about you, including the data you have provided to us. You may also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.

Transmission of your personal data
Visitors’ comments can be checked with an automated spam detection service.

Contact information
Additional information
How we protect your data
Procedures in the event of a data breach
Third party services that provide us with data
Automated marketing and/or profiling operations performed with personal data
Display of information related to sectors subject to specific regulations

Privacy and data protection policy
and data protection policy

Following the entry into force of the European legislation RGPD, HAMAC SUITES
inform you in a transparent way on the use that is made of your personal data.

1/ Data-prospects, request for information, quotation and callback
Data and information on our potential customers are collected and recorded by HAMAC SUITES.

The purpose of this collection of information (identity, contact details,
interest in a range, messages and associated responses) is the management of the relationship
relationship. Only the customer service and the staff in agency in relation with the prospects are entitled to have access
to the data communicated or recorded. The maximum duration of data conservation is
3 years after inactivity of the prospect relationship. The legal basis for the use and processing of
of our prospects’ personal data may be based on the consent of the parties concerned or
the legitimate interest of the prospective customers or our legitimate interest as property lessors and service providers.
as property lessors and service providers. We also point out that we may enrich our
data via third party B2B databases of partners and public information, in particular from professional
especially from professional networks.

2/ Customer and contact data
Personal information on our buyers and renters as well as their possible interlocutors
are recorded by HAMAC SUITES. The purpose of this collection and storage of personal data (identity, contact details, possible professional function, history
possible professional function, history of orders and commercial exchanges, nominative accounting
accounting documents, possible insurance documents) is the management of the customer relationship, customer
customer support, the execution of services and associated invoicing as well as the optimization of HAM’s
means and resources of HAMAC SUITES to provide its services. Only the
Management and staff in contact with customers can access the necessary data. The
The maximum duration of storage of personal data is set at 5 years after the end of the service
and 5 years after the end of the commercial relationship for the data of the buyers
and 10 years for nominative accounting documents.
The legal basis for the use and processing of personal data can be based on :
– the execution of a commercial or subcontracting relationship materialized by an order agreement
order agreement ;
– or the execution of applicable sales and rental conditions;
– or our legitimate interest as a lessor and provider;
– or the legitimate interest of the parties concerned;
– or the enforcement of any applicable law.
We point out that we may enrich our customer data with publicly available information (e.g. from
information (e.g. from the commercial register). We also point out the transfer of
customer and contact data to delivery or cleaning service providers.

3/ Satisfaction surveys
A system of questionnaire on the satisfaction of prospects or customers of HAMAC SUITES has been established.

The purpose of this collection of information (identity, contact details, answers on satisfaction
satisfaction, segmentation data, consent and proof of consent) is the management of the
consent) is the management of the improvement of our commercialized services as well as the collection of consents and
opinions. Only the managers, the Marketing Department and the Management
as well as all personnel in contact with customers and prospects are authorized to have access to the
data communicated or recorded. The maximum duration of data retention is set at
3 years. The legal basis for the use and processing of personal data from our
satisfaction surveys may be based on the consent of the parties concerned or our legitimate interest as
legitimate interest as property lessors and service providers.

4/ Directory and partner contact list
A system of listing-partner (potential or active) has been set up by HAMAC SUITES. The purpose of this registration which contains personal data (name, first name,
function, telephone, email…) is the management of the partner relationship. Only the Management and the staff
concerned are authorized to have access to the communicated or recorded data. We inform
our partners that we are likely to enrich our data with information
public information. Personal data is kept for a period of 5 years after inactivity. The
legal basis for the use and processing of personal data is the consent of the parties concerned or our
consent of the parties concerned or our legitimate interest as a company.

5/ Data from referenced or potential suppliers
The identity of the interlocutors of our referenced or potential suppliers, all the documents or
data provided to become a supplier as well as the accounting documents of our suppliers are
collected by HAMAC SUITES for the purpose of managing the supplier relationship and the
and accounting. Only the Management, the staff in charge of purchases, projects related to a supplier, the accounting
accounting department are authorized to have access to the recorded or communicated data. The maximum duration of
The maximum period of data retention is set at 3 years for potential suppliers, 5 years after the
the last purchase for active suppliers and 10 years for accounting documents. The legal basis for
use and processing of your personal data is based on the consent of the parties concerned or our
or our legitimate interest as a buyer or the execution of a purchase contract.
contract. We point out that in rare cases we may enrich our data with
active or potential suppliers with public information

6/ Newsletters and invitations to events
Our professional contacts (suppliers, funders, employers, alternates, institutions
partners, elected officials, etc.) and our customers are likely to receive our informative communications by
e-mail, telephone or mail. In this context, a system of newsletters or invitations to events may be
events may be set up by HAMAC SUITES. You may notify
hello@hamacsuites.com that you no longer wish to receive our communications. The purpose of this
registration which contains personal data (name, first name, address, function, telephone,
email, …) is the dissemination of information and the organizational and promotional management
of events. Only the Management and the relevant internal operational staff are authorized to have access to the
access to the communicated or recorded data. We would like to point out that, in rare cases, we may
enrich our invitation data with public information and transfer data to outsourced companies.
transfer data to outsourced event management companies. The retention period for
personal data is retained for 3 years after the relationship with the guests or subscribers has been
or subscribers. The legal basis for the use and processing of personal data
consent of the parties concerned or our legitimate interest as a company or the legitimate interest of
or the legitimate interest of the person concerned.

7/ Application for a job or internship
Your CV, any covering letter and any other documents or data provided in connection with a job application
application (spontaneous or not) for a job as well as possible data provided by former employers are
former employers are collected by HAMAC SUITES in order to evaluate the suitability of a professional
professional profile in relation to a possible position to be filled. Only the HR department and relevant managers
managers and the administrators of the recruitment applications are authorized to have access to the
to the data communicated. The maximum period of data retention is set at 2 years after
inactivity of the relationship with the candidate. The legal basis for the use and processing of your personal
personal data is based on your consent or your legitimate interest as a job seeker or our
as a job seeker or our legitimate interest as a recruiter. We point out that in rare cases we transfer
rare cases, we transfer CVs to recruitment firms or temporary employment agencies as well as to institutional
institutional partners or those engaged in similar, related or complementary activities.
We point out that we may enrich our candidate database with public information or information from
public information or information from recruitment agencies.

8/ Secure IT architecture
Our data and those of our clients are hosted in France in our secure premises. However, we would like to point out
the use of SaaS tools (in particular Google Form) that are Privacy Shield approved and that can send
some of our data outside the EU in a secure manner. In any case, we do not transfer
data to countries not recognized by the EU as guaranteeing the security and confidentiality of
data security and confidentiality.

9/ Your rights
We inform you that information on our interlocutors of any type (alternates,
suppliers, partners, etc.) may be transferred to institutional or dispute resolution partners or even
of dispute resolution or even control: auditors, outsourced lawyers, financiers,
accounting firms, institutions… In application of European laws and the law of January 6, 1978
January 1978 (relating to data processing, files and freedoms), you have the right of access,
of rectification, limitation, portability and deletion of your personal data as well as
the right to object to their processing for legitimate reasons. You can exercise all these rights
these rights by email to hello@hamacsuites.com or by post to HAMAC SUITES, 5 Place Bellecour 69002 Lyon.
You also have the right to withdraw your consent at any time and to lodge a complaint with the
to the Commission Nationale de l’Informatique et des Libertés (CNIL), in particular on its
on its website www.cnil.fr.